SERVICES

NON-PACKAGE

PACKAGE-ELEMENTARY

PACKAGE-PREMIUM

MEP Service call

AED 150/call/hour

Unlimited

Unlimited

MEP Labor

AED 100/additional hour

Unlimited

Unlimited

Handy Man service

AED 150/hour

AED150/hour

Free (T&C apply)

Civil work

On quote

On quote

On quote

MEP Material

Additional

Additional

Free(T&C apply)

AC-PPM

Not Applicable

3 schedule per year

3 schedule per year

Electrical -PPM

Not Applicable

1 schedule per year

2 schedule per year

Plumbing - PPM

Not Applicable

1 schedule per year

2 schedule per year

Package – Elementary

Package – Premium

• Response time – 02 hours
• Unlimited service calls
• All the materials excluded
• 3AC PPM, 1 Electrical PPM & 1 Plumbing PPM Handy man services are excluded and charged @150/hr.

• Response time – 02 hours
• Unlimited service calls
• Material and consumables included apart from the items listed below in the items exclusions list
• 3AC PPM , 2 Electrical & 2 Plumbing PPM
• Free Handy man service along with any MEP work Schedule/or Monthly one service call for maximum two hours. Initial condition survey will be conducted for the equipment on signing for a package and all initial repairs will incur additional cost

AC

Electrical

Plumbing

Cleaning of indoor and outdoor coils

Cleaning of all electrical panels and tightening of all connections

Checking and Cleaning of all drainage lines

Cleaning of drain tray and AC grills

Checking the condition of all electrical sockets and servicing

Cleaning of kitchen room drain lines

Cleaning and tightening of all electrical connections

Checking of all the earth points and earth value

Cleaning of wash rooms drain lines

Checking and top up of refrigerant gas

Checking and ensuring of all electrical equipment’s performance

Checking for any water leakages and rectification if any

Replacement of faulty materials

Replacement of faulty materials

Replacement of faulty materials

Abnormality report

Abnormality report

Abnormality report

Sr. #

SERVICES

NON-PACKAGE

PACKAGE
ELEMENTARY

PACKAGE
PREMIUM

1

MEP Service call

AED 150/call/hour

Unlimited

Unlimited

2

Additional MEP Hours

AED 70/ hour

Unlimited

Unlimited

3

Handy Man service

AED 150/hour

First Hour Free

First Hour Free

4

Additional Handy Man service

AED 70/ hour

AED 70/ hour

AED 70/ hour

4

Civil work

On quote

On quote

On quote

5

MEP Material

Additional

Additional

Free Spares within threshold of AED 200

6

AC-PPM

Not Applicable

3 schedule /year

3 schedule /year

7

Electrical -PPM

Not Applicable

1 schedule /year

2 schedule /year

8

Plumbing - PPM

Not Applicable

1 schedule /year

2 schedule /year

AIR CONDITIONING

ELECTRICAL

PLUMBING

Full unit replacement including remotes.

Replacement of any full light fittings

Replacement of any full fittings

Any Alteration or shifting of system

Replacement of main & distribution cable

Replacement of water heater, bath tub, washbasin

Chiller/ Package AC & Refrigeration Sys

Replacement of Electrical DB and panel

Replacement of water pump and underground all pipes

Replacement of any other single item above AED 200

Replacement of any other single item above AED 200

Replacement of any other single item above AED 200